Frequently Asked Questions
Everything you need to know about our Mediterranean pantry and kitchenware.
Where are your spices and olive oils sourced from?
We source our premium products directly from small-batch farmers and producers across the Mediterranean, including Greece, Italy, Spain, and the Middle East, to ensure authentic flavor and quality.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We process all orders from our warehouse within 24-48 hours, excluding weekends and holidays.
What is your return policy for food items?
To ensure food safety, we cannot accept returns on perishable food items or opened spices. However, if your order arrives damaged or incorrect, please contact us within 14 days for a full refund or replacement.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our delivery options to more countries in the near future.
Are your products organic or non-GMO?
Many of our products are certified organic and the vast majority are non-GMO. Specific certifications are listed on each product page under the 'Ingredients & Details' section.
Is your olive oil 'Extra Virgin' and cold-pressed?
Yes, all our olive oils are 100% Extra Virgin, first cold-pressed, and feature a low acidity level to maintain the highest nutritional value and flavor profile.
